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| 1. What kind of payment method do you accept? |
| A: We accept only Visa and MasterCard. There is no surcharge for a credit card to make purchases. Money orders denominated in U.S. dollars and drawn on a U.S. bank are also accepted; however, payment by these methods may delay shipping. |
| 2. Do you accept personal checks for payment? |
| A. No. We do not accepts personal checks. |
| 3. Is it safe to use my credit card? |
| A. Yes. Ordering online at Autofreak.net is safe. Our Secure Server guarantees that online credit card transactions are encrypted so that sensitive information is transmitted securely. |
| 4. Can I place an order over the fax? |
| A. Yes. Fax orders to(310)320-2598. Be sure to include all necessary information on your fax (i.e. items ordered, quantity, contact information-including a phone number where we can reach you, shipping address, billing address, credit card number and expiration date). You may also call our customer service number at (310)320-2597 |
| 5. Who pays for shipping? |
| A. Shipping charges are automatically calculated for you when you place your order online and the charge is included in your total. Our standard method of shipment is UPS Ground; however, you may select the method of shipment or upgrade to premium service. |
| 6. What is your return policy? |
| A. CLICK to policy page |
| 7. Can you ship my order in partial shipments if one of the items I am ordering is not available right away? |
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A. Yes. We can process partial shipments; however, additional shipping charges may apply. We will attempt to contact you as soon as possible if an item is backordered. |
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Ryusho
International, inc.
20705 S. Western Ave., Suite 108 Torrance, CA 90501 TEL: (310)320-2597 / FAX: (310)320-2598 |
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